US Internal Revenue Service at 777 Sonoma Avenue #112, Santa Rosa, California.

If I could give this rating a zero I would. It was my first time here & it was horrible. Not one person was friendly. Infact they were extremely rude and didn’t give care about the customers at all. The secretary was out and there was a line of 6 people who had been waiting patiently already for about 20minures. When asked if someone can help or if they could help to just check us in they refused. Although they were just sitting at the desk with no customers. Even when finally getting help they had attitude about it. The people here were unfriendly and quiet frankly very rude in my opinion. I will not ever be coming back. I get that you have a job and work to get done but if there are lines of people waiting then the customers come first. If you really don’t have time then we could have at least been checked in without being yelled at. I feel that the people who work here think they are better than everyone else and their time is more important than the customers. Awful, awful, awful experience. Will never be coming back. Can not even begin to explain my outrage after this.